Shipping policy

At Fesdara, we are committed to delivering your costumes, historical fashion pieces, dancewear, and creative items safely and efficiently worldwide.

Please review our shipping policy below for detailed information.

1. Shipping Methods

We offer several shipping options depending on your location and order requirements:

  • Standard Shipping – A reliable and cost-effective option for most international orders
  • Express Shipping – Faster delivery for time-sensitive orders
  • Economy Shipping (USA) – Budget-friendly shipping option for U.S. customers

2. Shipping Fees

Shipping fees are calculated based on:

  • Order weight and size
  • Destination country
  • Selected shipping method

The exact shipping cost will be displayed at checkout before payment.

For Economy Shipping (USA), the base rate starts from US$9.99. Final shipping costs may vary depending on the destination and selected products.

3. Order Processing Time

Orders are typically processed within 3–5 business days.

During peak seasons, holidays, or promotional periods, processing time may be slightly extended.

Some items (such as made-to-order costumes or customized products) may require additional production time, which will be stated on the product page.

4. Estimated Delivery Time

Our products are shipped from international fulfillment centers to ensure efficient global delivery.

Estimated delivery times are as follows:

  • Standard Shipping: 5–8 business days
  • Express Shipping: 4–6 business days
  • Economy Shipping (USA): 7–11 business days

Please note that delivery times are estimates only and may vary due to customs processing, weather conditions, or local carrier delays.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

You can use this number to track your shipment directly on the carrier’s website.

6. Customs, Duties & Taxes

All prices on our website are listed exclusive of import duties, taxes, and VAT.

Depending on your country’s regulations, your order may be subject to:

  • Import duties
  • Local taxes
  • Customs clearance fees

These charges are determined by your local customs authority and are the responsibility of the customer.

We are unable to estimate or control these fees. We recommend checking your local import policies before placing an order.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer support team as soon as possible.

We will work with the carrier to investigate the issue and provide an appropriate resolution.

8. Shipping Address Accuracy

Please ensure your shipping address is complete and accurate at the time of order placement.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

If a package is returned due to address issues, additional reshipping fees may apply.

9. Contact Us

If you have any questions regarding shipping, please contact us:

Email: service@fesdara.com
Service Hours: Monday–Sunday, 9:00–18:00 (GMT+8)
Phone: +86-17712641502

Thank you for choosing Fesdara. We appreciate your support.